Dow Building Services has been serving Arkansas since 1985 with janitorial services, environmental services, carpet and vinyl floor maintenance, and other building services. We currently provide services to over 5 million square feet each day and employ more than 400 people throughout Arkansas. Dow Building Services prides itself as being the largest independent Janitorial Services Contractor in Arkansas.
During the last 30 plus years, DOW has built a reputation as a high-quality, affordable building and janitorial services contractor. We have proven that if we provide consistent quality service, our clients and those familiar with our firm will not hesitate to place their credibility on the line by recommending us. More than 75% of our business is generated by client referrals. This is the reputation we have earned and proven time and again. It's built on performance, not promises.
Quality janitorial service revolves around good people trained to properly clean your facility. It’s that simple. At DOW, our policy is to hire the right people, give them proper specifications and precise written work schedules, and monitor their performance.
All our janitorial staff is selectively screened and tested. They are well trained and motivated, and we pay our workers a higher wage than the local industry standard. All this adds up the highest quality person working in your building. But, we don’t stop with just good people cleaning your facility. There is always a person available to you - never an answering machine. DOW Operations Management are always accessible to you 7 days a week. Communicating with our customers is extremely important to us.
Meet the DOW Team
Dow Worsham II
30 years of service
Dow Worsham II, a graduate of Sylvan Hills High School, has been a resident of North Little Rock, AR since 1963. He has been in the building service industry since 1979.
In 1985, Dow was named President and Chief Executive Officer. As President, Dow completely reorganized and redirected the company. He strongly believes that to be the best, you have to hire good people, properly train them, pay above average wages, supervise their performance, and maintain strong communication with the customer. Through his direction, DOW Building Services has grown to over 400 employees providing service throughout Arkansas.
Dow’s strongest professional assets are his commitment to customer satisfaction, his leadership skills, and a focused drive to be the best. He is a Certified Building Service Executive (CBSE), a designation of Building Service Contractors Association International, earned by a select few nationally.
Larry A. Tanner
RBSM, Director of Operations
25 years of service
Larry A. Tanner, a resident of Central Arkansas since 1969, came to work for DOW Building Services in September of 1990.
From 1990 until 1995, Larry worked in all aspects of the cleaning industry for DOW Building Services. He cleaned accounts, performed floor and carpet maintenance, trained crews, and supervised the cleaning for several accounts. In 1996, Larry was named Area Manager of the North Division, where he directed the floor crews, float crews, area supervisors, and supervised all accounts in the Central Arkansas area.
In 1998, Larry was promoted to Area Manager, and in July, 2006, he was promoted to Director of Operations, the position he still holds today. He has taken classes in carpet cleaning, floor maintenance, and attended industry trade shows learning new and improved ways to maintain our accounts. He is a Registered Building Service Manager (RBSM), a designation of the Building Service Contractors Association International, earned by a select few nationally. Larry has taken the Leadership Training for Managers, and the Dale Carnegie courses given by Dale Carnegie and Associates.
Medical Area Manager
9 years of service
Sonya Smith was born and raised in Milwaukee, Wisconsin where she graduated from Pulaski High School.
Sonya’s path to the Janitorial Services business came after a move from California to Arkansas. In California, Sonya worked as a C.N.A. for many years. When she arrived in Arkansas, she began her journey in this industry.
Sonya has been with DOW since 2006, starting here first as a full-time floater for the North Side. Her talents were quickly recognized, and after 1 year, she was promoted to the position of Supervisor for the Environmental Services Division where she served for 4 years. As a result of Sonya’s continuing hard work and dedication, she was promoted to South Central Area Manager in April of 2013.
She strives for excellence in herself and her staff, and she works hard to achieve her customers’ goals in cleaning their facilities. Sonya has a hands on approach with her contacts and her employees alike.
Craig A. Scott
RBSM, North Side Area Manager
10 years of service
Craig is a native of New Orleans, LA, where he was a graduate of Francis T. Nicholls High School.
Before relocating to Arkansas in August 2005, he began his long career in janitorial services working for federal contractors where he gained vast knowledge in all phases of custodial care. He received national recognition for service to federal agencies when he earned the Superior Accomplishment Award in 1989.
While employed with Goodwill Industries, he was promoted from Supervisor to Manager in October, 1989. During his tenure at Goodwill, Craig received certification for janitorial training, supervisory skills, and marketing skills. He also received NISH awards for management of federal contracts.
Later in his career, he held several managerial positions with leading janitorial providers in the New Orleans region.
Craig joined Dow Building Services in February, 2006. His skills, knowledge and thoroughness have been a welcome addition to the Dow Management Team.
RBSM, Northwest Arkansas Area Manager
6 years of service
Ramona Meeker has lived in Arkansas since 1989, and currently resides in Springdale with her husband, Gary. She grew up in Iowa where she graduated from Fort Madison High School in 1983. Upon moving to Arkansas, she worked as an Environmental Services Supervisor at St. Mary’s Hospital, a position she maintained for almost a decade.
Ramona then took a position as a Plant Trainer for Rockline in 1998 until 2004, when she transitioned back into the commercial cleaning industry as an Area Manager for Outsource Partners. She also was the Head of Housekeeping at the Hilton Garden Inn from 2006 to 2008, working two full-time jobs to help her daughter, Ashley get through college.
It is this work ethic and dedication that made her a great fit for Dow Building Services. She joined DOW in January, 2010. Ramona’s duties include customer communications, quality assurance, controlling direct costs for accounts, coordinating and supervising staff, and preparing schedules for area supervisors and floor crews.
RBSM, Hot Springs Area Manager
20 years of service
Reggie Cowan graduated from McLain High School in Tulsa, Oklahoma. He attended one year of college at Northeastern State University in Tahlequah, Oklahoma, and two years at Henderson State University in Arkadelphia, Arkansas after moving to Hot Springs in 1970.
Reggie has worked in managerial positions for over 40 years, and came to Dow Building Services after 17 years of service as Technical Advisor with a locally owned business in Hot Springs.
Since starting as Area Manager for the Hot Springs branch in 1995, he has brought his experience of communication, training, and a positive attitude to serve his customers’ needs.
Reggie maintains a commitment and dedication to provide professional service for over 20 years to all the DOW customers in the Hot Springs Area.
Jonesboro Area Manager
7 years of service
Kristin West, a Jonesboro resident, began her career with Dow Building Services in January, 2008.
After she started with DOW, Kristin cleaned accounts and trained the crews, and later that year she became a Supervisor over one of our accounts. There she made sure her crew did their job well, and the building was secure and locked down prior to leaving for the evening.
In 2010, she was promoted to Area Supervisor over the entire Jonesboro area, reporting to the Area Manager. She learned floor and carpet maintenance, all while directing the night crew, floaters, and overseeing all account activity. In 2013, when her Area Manager retired, Kristin was the logical choice to be promoted to Area Manager.
Being involved with the communities we work in is an important component of our business model. Because of that, DOW Building Services is a proud member of the North Little Rock, Springdale, Jonesboro, and Hot Springs Chambers of Commere.