DOW: The DOW Team

Dow Building Services is a family owned business founded in 1985. We built our reputation by offering professional commercial janitorial services, but we offer much more than just janitorial. We offer Total Building Service Maintenance (TBM).

What does TBM mean to you as a building owner or manager? It means you can turn to one source for all your building maintenance needs, including:

We have a large group of satisfied clients because we are responsive, have hands-on supervision, offer innovative training and motivation for our employees, and we have a sound business and financial background.

We know that your building is not only a place where people work but is also a reflection of you and your company's image. Our performance for you and your company is a reflection of our company. And our success depends on how happy you are with our service.

Letter from the president

Dow Building Services is a leader in janitorial and building maintenance service. We offer an alternative to impersonal companies that rarely perform differently from one another.

We have the management personnel required to do the job. Since we are independently owned and operated, you benefit from my personal interest and daily involvement, as well as that of my management staff.

We try to hire the right people, give them proper specifications and precise written work schedules and monitor their performance. We appreciate your taking the time to consider Dow Building Services. Please contact us by E-Mail or telephone.

Dow Worsham, II
President

Our commitment

To provide our employees with a safe and superior working environment; a spirit of team effort, and rewarding them with the courtesy and respect they deserve.

To create a relationship with our clients by providing them superior services at affordable prices, add value by offering additional services, and do it better than our competition.

Quality and service to our employees and customers are the building blocks of our business philosophy. We believe that building lifetime relationships with our customers and team members is essential to exceeding our expectations and will result in the successful accomplishment of our mission.

Building service Contracting is a labor intensive, people-oriented industry. The success of our firm ultimately rests on the quality of our management personnel.

Dow Worsham II, a graduate of Sylvan Hills High School, has been a resident of North Little Rock, Arkansas since 1963. He has been in the building service industry since 1979.

In 1985, Dow Worsham was named President and Chief Executive Officer. As President, Dow completely reorganized and redirected the company. Dow strongly believes that to be the best you have to hire good people, properly train them, pay above average wages, supervise their performance and maintain communication with the customer. Through his direction DOW Building Services has grown to over 300 employees, providing service throughout Arkansas.

Dow's strongest professional assets are his commitment to customer satisfaction, his leadership skills and a focused drive to be the best. He is a Certified Building Service Executive (CBSE), a designation of Building Service Contractors Association International, earned by a select few nationally. Dow is a member of numerous civic and professional organizations including: Board of Director of the North Little Rock Chamber of Commerce, Greater Little Rock Chamber of Commerce, Building Service Contractors Association International, Cleaning Management Institution, International Cleaning and Sanitary Technicians, International Real Estate Management Association, North Little Rock Friends of Animals, Member of the Board of Directors of the CARTI Foundation and member of Fellowship Bible Church North. Dow is happily married to Sonia Worsham and has two young sons, Chase Wesley and Zane Elliot, and a daughter, Macey Worsham.

Larry A. Tanner, a resident of Central Arkansas since 1969, came to work for DOW Building Services in September of 1990.

From 1990 until 1995, Larry worked in all aspects of the cleaning industry for DOW Building Services. He cleaned accounts, performed floor and carpet maintenance, trained crews and supervised the cleaning for several accounts. In 1996, Larry was named Operations Manager where he directed the floor crews, float crews, area supervisors and supervised all accounts in the Central Arkansas area.

In 1998, Larry was promoted to Area Manager, a position he still holds with the company. He has taken classes in carpet cleaning, floor maintenance, and attended industry trade shows learning new and improved ways to maintain our accounts. He is a Registered Building Service Manager (RBSM), a designation of the Building Service Contractors Association International, earned by a select few nationally. Larry has taken the Leadership Training for Managers and the Dale Carnegie courses given by Dale Carnegie and Associates.
Larry supports several local charities such as the March of Dimes and the National Kidney Foundation. He currently serves as a board member for the March of Dimes. He is happily married to Cindy Tanner and has one daughter, Heather Marie.

Earlene Honeywell has lived in Arkansas for approximately four years. She lives in Cabot with her son.

Earlene grew up in the mid-west where she graduated from Roxana High School in 1981. After graduation, she moved to California with her parents. It was there that she trained and worked in surgery for seven years. This is where her eye for detail comes in.

Earlene and her husband started a residential cleaning company in Wisconsin that grew into a commercial cleaning business with 25 full-time employees that she and her husband operated. She has experience in selling accounts, submitting proposals, supervising employees, floor care and “hands-on” general cleaning. After selling the business, Earlene and her family relocated to Arkansas to be near her parents.

Earlene is the Northwest Arkansas Area Manager and works out of the branch office in Fayetteville, Arkansas. She has been employed with DOW Building Services since March 2001. Her duties at DOW Building Services include customer communications, quality assurance, controlling direct costs for accounts, coordinating and supervising staff, and preparing schedules for area supervisors and floor crews. The schedule for an area manager is usually split: _ the day spent visiting with customers and _ the day on-site working with crews and insuring work is being completed properly according to the building specifications.

Earlene has successfully completed her RBSM certification. Continuous communication with our customers and ongoing training is what has allowed us to provide the best possible service available in Arkansas.

Todd James is a graduate of Benton Sr. High School and has been a resident of Sherwood for the past six years. He has been a Manager of Environmental Services at Bryant Regional Medical Center, Helena Regional Medical Center and was the District Manager of Housekeeping for the Medical Buildings at Little Rock Air Force Base.

Todd became a member of the International Executive Housekeeping Association (IEHA) in 1992 and became a Certified Executive Housekeeper in 1997. In 1992, he also became successfully certified in Quorums Housekeeping Manager Program which includes Human Resource Management, Financial Management, Quality Control, Technical Skills and Leadership Dynamics.

Todd strives for excellence in himself and in his staff; he works hard to achieve his and his customers' goals in cleaning. He also has a great support staff that helps with training of employees, supervision and inspections of the buildings. Todd is married to Trish James and has two daughters, Ticia and Tiffanye and three grandchildren, Kia, Rico and Tony.