What we're hearing...

Dow Building Services has been the Custodial Contractor for Baxter Healthcare Corporation in Mountain Home since April of 1999. Baxter is a medical manufacturing facility, and our requirements are FDA regulated. We have approximately 550,000 square feet of the building, of which 250,000 square feet is production space that is classified as “clean room”. The rest of our space is office and warehouse. That in itself should tell you something.

DOW initially won the janitorial bid over six other companies. We felt at the time that DOW would be more responsive to our needs because they are an Arkansas company, with local, on-site management and a corporate office in North Little Rock.

DOW has approximately 50 employees that take care of our building on a 24/7 schedule. They do an excellent job of keeping our facility clean and they handle any extra activities that might occur on a daily basis. Bill Porterfield has put together a good team at our site. They’re a good company, with good people, and we are very happy working with them.

Also, Dow Worsham has personally made several commitments to us over the years, has followed through on each one, and he still makes regular visits to oversee our in-house operations. Dow Building Services has proven our initial intuition correct.

— Jason Barnes, Facilities Manager , Baxter Health